HOW TO GET THERE
ADDRESS
BUS
Check routes and schedules from anywhere in Spain on the website of: - ADVANZA: www.avanzabus.com/web/default.aspx - HIFE: www.hife.es - TRAINLINE: www.thetrainline.com
Consult the regular routes from Benicàssim: AMSA: autosmediterraneo.com/lineas-regulares/
From Castellón and Oropesa with the official festival transportation will pick you up and take you to the festival grounds during the opening and closing hours.
TRAIN
CAR
AIRPLANE
TAXI
PURCHASING GUIDE
How many tickets can I buy?
You may purchase a maximum of 6 season tickets.
What information is required to purchase tickets?
During the purchase process, the buyer’s name, surname and email address will be requested in order to complete the process.
The buyer must personalize the subscriptions purchased in this process through the link that he will receive in his confirmation email. Personalization is mandatory in order to download the passes and gain access to the festival.
You have up to 20 days* to do the customization for free. Once this period is over, it will cost 20€.
*7 days in the case of sale of registered customers.
Ticket personalization
Once the purchase is completed, you will have to personalize the credit cards with the data of each attendee. You have up to 20 days* to do it for free. Once this period is over, it will cost 20€.
*7 days in the case of sales to registered customers
To personalize your subscription, please follow the instructions in your purchase confirmation e-mail and enter the details of each attendee.
Wristbands shipment
This year all FIB wristbands will be shipped, so it will be necessary to fill in the shipping address when nominating the season tickets.
Only one shipment per purchase will be made to the address provided with the total number of wristbands purchased in that transaction.
Nominative tickets
It is important to remember that the credits are nominative.
Each season ticket must have the name and surname of the person who will attend the festival. At the event we will check that the information on the ticket matches the ID card, and if it does not match, you will have to pay 30€ for the change.
TICKET TRANSFER
If you want to change the name of the entry, you can do it through the name change link. You have a period of 20 days* from the purchase date to do it for free and, once this period is over, it will cost 20€. *7 days in the case of sale of empadronados.
Authorization of minors
– Children under 9 years of age may enter the festival free of charge accompanied by their parent or legal guardian and must present the signed authorization for minors together with their ID card at the festival.
– Minors under 16 years of age must enter the venue with their parent or legal guardian and present the signed minor’s authorization together with their ID card at the festival.
– Minors who are 16 or 17 years old must present at the festival the authorization for minors signed by the father, mother or legal guardian along with their ID card.
Ticket retrieval service
You can purchase the season ticket recovery service for €3 to ensure that your tickets will be returned to you in case of loss.
Cultural Bonus
You can use the Bono Cultural to purchase your season ticket or day tickets, but you must not add any additional items to this purchase. Subsequently, you can purchase your add-ons without the voucher and link them to your ticket.
TICKETS
Problems with tickets
Contact with Enterticket
HERE
and they will solve your doubts or incidences as soon as possible.
Nominative tickets
It is important to remember that the credits are nominative. Each season ticket must have the name and surname of the person who will attend the festival. At the event we will check that the information on the ticket matches the ID card, and if it does not match, you will have to pay 30€ for the change.
TICKET TRANSFER
If you want to change the name of the entry, you can do it through the link name change. You have a period of 20 days* from the purchase date to do it for free and, once this period is over, it will cost 20€. *7 days in the case of sale of empadronados.
What happens if you do not make the name change?
shipment of wristbands
This year all FIB wristbands will be shipped, so it will be necessary to fill in the shipping address when nominating the season tickets.
Only one shipment per purchase will be made to the address provided with the total number of wristbands purchased in that transaction.
Does the ticket include a rest area?
No, the Campfest zone is independent of the general and VIP season ticket.
Under-age
– Children under 9 years of age may enter the festival free of charge accompanied by their parent or legal guardian and must present the signed authorization for minors together with their ID card at the festival.
– Minors under 16 years of age must enter the venue with their parent or legal guardian and present the signed minor’s authorization together with their ID card at the festival.
– Minors who are 16 or 17 years old must present at the festival the authorization for minors signed by the father, mother or legal guardian along with their ID card.
Validity of entries
The organization is only responsible for tickets purchased through the official FIB channels (https://fiberfib.com/ or Enterticket). The organization warns that the purchase of season tickets outside the official channels is a risk for the attendee, who could be acquiring duplicate or fake tickets that would deny access to the festival. The organization will carry out electronic validation of 100% of the tickets, denying access to any ticket that has been previously validated or purchased outside the official channels of the Festival (FIB or Enterticket) or in which the name on the ticket does not match the name of the person presenting it.
Manage your ticket
Check out the supplements associated with your subscription HERE.
Money-back guarantee
During the purchase process you will be able to purchase the 5€ money back guarantee with which you guarantee the refund of the ticket price in case you are unable to attend the festival for any of the reasons indicated in the guarantee.
If you have already contracted the service, to make use of this guarantee you must contact ticketing@saincidencias.com by e-mail indicating:
-Name of the festival.
-Entry code.
-Circumstance causing the cancellation of attendance to the event.
-Invoice of purchase of the ticket in your name.
PROMO RECHARGE
THIS YEAR EVERYTHING IS PAID FOR WITH A Wristband: Food, drinks and official store.
By recharging your wristband you now get FREE extra money to spend on drinks, food and the official store.
WHAT IS THE PROMO RECARGA?
Use of bracelet money
Promo Recharge between several people
Pickup location
Refund of excess bracelet
GLAMPING
GLAMPING SERVICE
Glamping is a rental service of tents already set up and you will find it in a fenced area of the rest area, with its own security. There are several types of Glamping tents, the Easy Tent, Deluxe Double and Bell Tent.
CONTACT GLAMPING
You can contact the Glamping service by writing directly to hola@festents.com.
PROBLEMS WITH PURCHASE
Contact Enteticket here https://www.enterticket.es/?page=consultanos and they will solve your doubts or incidents as soon as possible.
LOCATION
The Glamping area is located in a reserved area within Campfest.
SERVICE USE SCHEDULES
You will be able to enjoy your tent for 4 nights, from Wednesday, July 17 at 12 noon until Sunday, July 21 at 12 noon.
STORE RESERVATION
You will only have to select one of the types of tents that you will find available in Glamping and finalize the purchase. The price refers to the entire tent, regardless of the number of people in the tent.
STORE CAPACITY
Each store has a maximum capacity indicated in the description. Access to the store is not allowed to more people than those indicated and access will be controlled.
ACCESS TO GLAMPING
The access to the Glamping area is fenced off and has increased security that will only allow access if you have your tent.
FESTIVAL ACCESS
The price of the tent does not include the entrance to FIB or Campfest. It will be necessary to buy your pass on the FIB website or at authorized points.
LOCATION OF SEVERAL STORES TOGETHER
The location of the stores is made by the organization and according to the order of arrival. If you have several tents, please inform the Glamping area upon arrival so that they can be placed together in case of availability.
IS THERE A NAME CHANGE?
A Glamping name change is not necessary. However, the days prior to the festival you will be contacted by email to provide information about the attendees.
SHIPMENT OF WRISTBANDS
Will all wristbands be shipped?
Yes, all wristbands will be shipped to your home or to the selected TIPSA collection point at no extra cost, shipping is FREE. Thanks to this system, you can forget about queuing at the festival entrance.
From what date does the shipment take place?
Wristbands will be shipped starting January 2024, you will receive your tracking link from TIPSA on the day of shipment.
Who receives the wristbands?
The person who made the purchase will receive all the wristbands. This person will be in charge of handing out the wristbands to each attendee.
How do I pick up at the TIPSA point?
To pick up your wristbands at a Pick Up point, you must wait 24 hours (one working day) once you have received the e-mail notification from the selected point. From that moment on you have 10 days to pick up your bracelet/s.
For questions related to the shipment of wristbands, please send an e-mail to clientes.retiro@tip-sa.com or pulseras@fiberfib.com and they will answer your questions as soon as possible.
How can I consult the add-ons linked to the ticket?
You can scan the QR code of each bracelet and a link will appear with the name of each bracelet and the associated accessories.
How do I make a name change after receiving the bracelet?
When a name change is made, the wizard information is automatically updated. You only have to give the wristband to the new assistant so that he/she can access without any problem by showing his/her ID card.
How do I activate the bracelet?
The wristbands will arrive deactivated and you will have to follow the following process to activate them:
1 ➔ Scan with your cell phone the QR code on your wristband.
2 ➔Click on the “Activate pulsar” button.
3 ➔Enter your subscription code (you can find it on the subscription).
4 ➔Wear the wristband on the day of the festival.
5 ➔Bring your ID to the festival, it will be checked that the bearer of the wristband is the ticket holder.
What do I do if I lose the bracelet?
It is very important that you do not lose your wristband, as without it you will not be able to access the festival.
How do I pick up the bracelet for my child?
All minors between 0 and 9 years of age must pass through the incident point (located at the access gate to the venue) in order to collect their festival wristband. All minors must fill out the following minor authorization form in order to gain access to the festival.
For questions related to the shipment of wristbands, please send an e-mail to clientes.retiro@tip-sa.com or pulseras@fiberfib.com and they will answer your questions as soon as possible.
INFO
SHIPMENT OF WRISTBANDS
Hours of access to the site
CONCERT SCHEDULE
SITE PLAN
BUSES
SHOWERS
LOCKERS
CELL PHONE RECHARGING
PUNTO INFO / LOST AND FOUND
VIOLET / RAINBOW DOT
FOOD AND BEVERAGE
DANGEROUS OBJECTS
CLEANING
CHEMICAL SERVICES
REST AREA
LOCATION
Coming soon.
CAMPFEST SERVICES
The Campfest area is equipped with showers (by purchasing an unlimited showers voucher independent of the ticket), chemical toilets, information point and lost and found, bars and restaurant area. By purchasing your shower voucher in advance here you can get unlimited showers during the whole festival.
CAMPFEST SCHEDULES
Access to the area will be available from Wednesday, July 17 from 12 noon until Sunday, July 21 at 12 noon.
PROHIBITED ARTICLES
Both food and beverages can be brought into Campfest. However, for the safety of the attendees, it will not be allowed to use camping gas or other elements that may pose a danger to other fibers.
MOTORHOMES AND VANS
We do not have an area reserved for caravans and/or vans. However, it will be allowed to park your motorhome in any of the spaces provided as parking for vehicles.
CONTACT
TICKETS
If you have any issue related to the season tickets you can consult with Enterticket by clicking here (
https://www.enterticket.es/?page=consultanos
)
FIBERBUS
Coming soon
GLAMPING
Coming soon.
WORK WITH US
If you want to work with us at FIB register by clicking on the button and apply for the job you are interested in.
HOSPITALITY
If you have a food stand and want to participate in the festival click on the button below to register.
PRESS
When a name change is made, the wizard information is automatically updated. You only have to give the wristband to the new assistant so that he/she can access without any problem by showing his/her ID card.