Lost and Found
Losing something can ruin your experience at Benicàssim. From the Organization we recommend you do NOT bring valuables to the Camping Areas.
Please use the locker service to keep any valuables or documents you bring. Don’t take any chances with IDs, train, plane or bus tickets, etc., no one likes having to get an emergency passport or a last minute plane ticket!
If you’re travelling form abroad, you can buy travel insurance to cover any losses.
If you lose or find something, please go to the Help&Info stands or hand it over to security or organization staff.
LOST OBJECTS DURING THE FESTIVAL
Objects lost during the Festival will be held and delivered at the Help&Info spot at the Venue, Help&Info at CampFest and at Villacamp’s lockers.
Warning! Remember the Venue Help&Info will only be open during the Venue’s opening hours. Please bear it in mind when searching for lost objects, specially if you lose it the last day! If this is your case, check information on the procedure for lost objects and documents once the Festival is over.
If you lose something you urgently need (i.e. plane tickets, etc.), please go to a Help&Info spot. Our info spot manager will get in touch with Safety to coordinate delivery.
If you’ve lost your passport and we haven’t received it, at any Help&Info we can give you information on your consulate’s number to be able to get an emergency passport. Before travelling, spend a few minutes of your time checking your consulate’s recommendations.