Info • PERSONAL SAFETY
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CARE AND SAFETY AT FIB BENICASSIM

GENERAL

  • Decide on a meeting point with your friends. Choose a time and place to meet up later in case you get separated from each other.
  • Learn the layout of the site – particularly your camping area so you can easily find toilets and stewards.
  • Pick out memorable points near your campsite to help remember where your camping spot is located. Are there landmarks nearby that can help you find it?
  • Get to know the people who are camped around you. It makes for a nicer environment and it means you’ll be familiar with who should be coming and going in your area.
  • Stay hydrated.
  • Keep your phone charged in case you’re separated from your friends.
  • Keep your wits about you. Drink responsibly and know your limit.
  • Carry a torch with you or enable the torch on your phone to use for when it gets dark.
  • Festival stewards are here to help you. Don’t be worried about asking for help in any situation, whether it’s asking for directions or to report something or someone you’re worried about.
  • Don’t leave valuables like your phone, purse or car keys in your tent or unattended vehicles. Lockers are available to rent to store your belongings
  • Do not place your tent or belongings in a way that block the normal flow of people or vehicles.
  • DO NOT light any fire. DO NOT LIGHT CANDLES. They are extremely dangerous. If you see someone doing it, please tell the organization.


IN THE ARENA

  • Before entering a densely occupied area, identify ways out, so that you know where to go in case you don’t feel comfortable.
  • The first few rows at a concert can be overwhelming. Respect your own limits.
  • Please do not crowd surf, mosh, slam dance or do anything that may endanger you or those around you.
  • Do not block the pathways in the arena.
  • Do not climb trees or structures.
  • Do not run or push.
  • If, for any reason, you or any one of your friends feels unwell, do not hesitate to seek assistance at one of the medical posts.

PERSONAL BELONGINGS

Please make use of the lockers for all your valuables – keep a photocopy of your passport with you and leave the original in your locker.

Please be careful with your belongings at all times. Don’t put mobile phones in back pockets.

If you have a bag or rucksack please wear it on your front so that people can’t help themselves when you’re watching bands.

Festival Tips

TIPS

Don’t forget:

  • Suncream
  • Sunglasses and/or sun hat
  • Earplugs
  • A photocopy of your ID card or passport (look after it during the Festival and keep separate from the original)
  • A torch for the campsite
  • A small first aid kit (plasters, paracetamol, ibuprofen….)
  • A beach towel
  • A light coat or jacket for the nights.
  • Your ticket

Other tips:

  • Drinks lots of water
  • Practice safe sex
  • Don’t bring valuables
  • Take out travel insurance if you’re coming from abroad
  • Bear in mind sale of alcohol to under 18s is illegal
  • The sale and consumption of illegal drugs is penalised by law
  • If, for whatever reason, you don’t feel comfortable look for FIB Benicàssim staff or go directly to a Medical Post and we’ll help you

BRITISH CONSULATE ADVICE

The British Consulate have put together this handy list of tips for enjoying FIB Benicàssim safely.

Más Info

WHAT TO DO IN AN EMERGENCY

  • Stay calm. DO NOT RUN. Do not attempt to leave the venue unless indicated. Walk towards one of the safe meeting points:
  • Arena of the Main Stage (Las Palmas, the one closest to Benicàssim town)
  • Hall Area (outside main gates to the arena, by wristband exchange)
  • Don’t worry if you temporarily lose sight of your friends, you will reunite with them later. The most important thing is to take care of your own safety and of those around you.
  • Pay attention to the PA systems for updates on the situation. Follow FIB Benicàssim staff’s instructions (easily identifiable by the yellow or orange jackets they wear).


PEOPLE WITH REDUCED MOBILITY:

  • Remain Calm. Stay with your companion.
  • Pay attention to the PA system for updates. Follow the directions of the Safety Staff.
  • Do not attempt to abandon the venue by your own means, even if you are accompanied.
  • If you are in one of the dedicated stands for people with reduced mobility, stay there and we will be there to help you. There are three designated areas you should go to in case of an emergency:
  • Medical post (Red Cross) on the right of the main stage (Las Palmas, the one closest to the main road, seaward).
  • Rest area next to and south of the Radio 3 FIB Club Stage (this stage is the only tented one).
  • Police station in Hall (North Entrance, in front of Wristband Exchange and Accreditation Office).

INFO POINTS

At our Info Points you can find help for any questions or situations that arise during your stay at the Festival.

  • Hall Area (outside main gates)
  • Inside the Arena
  • Villacamp

See maps for precise locations.

Don’t hesitate to come to us, we are there to help you.

locate info points

MEDICAL ASSISTANCE

In the Arena we have strategically positioned medical points as well as medics situated at the main stages. Locate them in advance in timetables & maps.

If you or anyone you see has an urgent problem and you’re not sure where to find your nearest medical point, don’t waste any time, ask for help from your nearest member of security. They’ll take charge of locating them quickly and taking you there if necessary.

If you need to keep medicines refrigerated, you can do so at the medical points in the rest area in the Arena or in the campsites. Bring the documentation from your doctor with you and ask your doctor if you have any doubts about your needs.

SECURITY

Our main objective at FIB Benicàssim is that you enjoy your time with us and you can do so in a safe environment.

That’s why we have an easily identifiable and professional team charged with ensuring security for all.

Don’t hesitate in going to them whatever help you require.

LOST PROPERTY

The Lost Property Office is situated in the Hall Area just outside the main gates to the Arena.
If you lose anything either within the Campsites or arena check here. 

If you are looking for anything after the Lost Property Office closes on Monday 17th at 1pm please go to the Local Police station in Benicassim (after 4pm).
Address: c/ Médico Segarra, 4 (Ayuntamiento de Benicàssim)
Tel 0034 964 303 500
policialocal@benicassim.org

POLICE AND GUARDIA CIVIL

If you wish to report anything to the authorities please remember they are set up in the Hall Area of the festival close to the Wristband Exchange.

DEPARTURE

ESSENTIAL STEPS TO FOLLOW ON THE MONDAY MORNING

  • LOCKERS: It’s important to collect your things and return the key as early as possible (to avoid queues).
    The Lockers close at the same time as the campsites so if you haven’t collected your things before you’ll have to follow the established procedures to recover them in the following days.
  • DOCUMENTATION: Please check before you set off that you’ve taken all your important documents with you. (Passport, train and plane tickets...)
  • TENTS: Take your tent and other stuff with you and try and leave the campsite as you found it, we’d really appreciate it! In the event that you can’t take everything with you please leave it at the recycling points at the Exit.
  • GLAMPING: If you have used this service, don’t forget to get your deposit back at the Glamping reception before leaving.
  • LOST PROPERTY: If you’ve lost anything, the Lost Property point in the Hall area will be open until 13.00 otherwise you’ll have to go to the Local Police station in Benicassim (after 4pm).
    Address: c/ Médico Segarra, 4 (Ayuntamiento de Benicàssim)
    Tel 0034 964 303 500
    policialocal@benicassim.org
  • HOW TO GET TO THE TRAIN STATION OR THE BUS STOP FOR AIRPORT TRANSFERS: The Renfe train station route (purple) runs every 10 minutes until 13:00h. You can take the bus from the following stops: VILLACAMP – VENUE – RENFE – TRANSFERS AIRPORTS.
  • REMEMBER: Take food and drink with you for the wait at the train station as there’s no bar or restaurant nearby.
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